Bigpeaks.com in Ashburton, England Closed now

Reviews about Bigpeaks.com

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  2017-04-12, by Wez Carnell
  Beware !! Big Peaks bike shop Ashburton, one to avoid. Last year I spent £732.15 supporting them as my LBS and they are a Bosch Dealer. My Bosch motor has developed an error and Bosch have confirmed it needs to go back. Bosch offered to pay for it to be removed £30.00 and put back (unknown cost), credited back to the shop. But no, the owner who is called Paul Tomlin , sent me a pompous email about bike shop policy and how I didn't buy the bike from them etc etc and wanted an extra £75.00 from me. He never complained about the £732.15 !! Nothing I hate more than two faced people !! I won't be spending any more money there, nor will I even consider them for my next ebike. I also will be sending said pompous email to Bosch, Trek, and KTM. What if I had moved to Devon from Scotland and needed warranty work, that is the whole point of a Dealer Network is it not ?